FAQ's
Q: What kinds of headwear does Total Headwear manufacture?
A: Total Headwear specializes in manufacturing a variety of custom caps including Trucker Hats, Dad Hats, 5 Panel Caps, Snapback Caps, Fitted Caps, Flat Bill Caps, and Baseball Caps. Each cap can be customized to fit your unique brand requirements.
Q: How can I customize the caps?
A: Total Headwear offers a variety of hat decoration methods, including direct embroidery, screen printing, dye sublimation printing, and various patches such as embroidered, screen printed, woven, PVC, chenille, and leather. We work closely with you to create a design that truly represents your brand.
Q: Do you have a quality control process in place?
A: Yes, every product undergoes a stringent quality control process to ensure it meets our high standards. Our goal is to deliver a product that you and your customers will be completely satisfied with.
Q: How can I be sure of the final product design?
A: Before we proceed with full production, we provide a preproduction sample for your approval. This way, you can assess the design and quality beforehand, ensuring your total satisfaction with the final product.
What is the average turnaround time for an order?
A: Our turnaround times vary depending on the order quantity and complexity. However, we prioritize efficient production to ensure timely delivery. For more urgent needs, we also offer rush turnaround times.
Q: What payment methods do you accept?
A: We accept a variety of payment methods including PayPal, credit cards, checks, ACH, and bank wires. Our aim is to make your transaction process as smooth and secure as possible.
How can I get a price quote?
A: Simply reach out to our customer support with your specific requirements. We’ll be happy to provide a detailed price quote based on the quantity, design complexity, and type of headwear you require.
Q: Do you have a minimum order quantity?
A: One of our unique features is that we cater to small quantity orders as well. This makes us a perfect partner for small brands, online stores, and businesses with specific needs.
Q: Can you handle large quantity orders?
A: Yes, with our robust manufacturing facility and efficient process, we are fully equipped to handle large quantity orders while ensuring the highest level of quality.
Q: What kind of customer support do you offer?
A: Our dedicated customer support team is always available to assist you. Whether you have design queries, need order updates, or require any other assistance, we’re here to help.
Q: Where are your products manufactured?
A: While our company is registered in Texas, we have a manufacturing facility overseas. This setup allows us to offer high-quality, custom-made headwear at competitive prices.
Q: Can you create a custom cap design for me?
A: Absolutely! Our team is skilled at working with clients to develop unique designs that effectively represent their brand. We’ll guide you through the customization process to ensure a design that meets your needs.
Q: Are your caps suitable for sports teams?
Yes, many sports teams choose our custom caps for their uniform needs. With customizable designs and comfortable fabrics, our caps are perfect for athletes on and off the field.
Q: Do you work with security agencies or emergency services?
Yes, we have worked with various organizations, including police and fire departments, security agencies, and emergency services, providing them with custom caps tailored to their specific requirements.
Q: Do you offer private label services?
Yes, we specialize in providing private label services. You can have custom headwear manufactured under your own brand label, even in small quantities.
Q: How do you ensure on-time delivery?
We have efficient production and logistics processes in place to ensure on-time delivery. We understand the importance of punctuality and make every effort to fulfill your orders in the promised timeline.
What types of businesses do you work with?
We work with a diverse range of businesses including small brands, online hat stores, clothing retailers, uniform rental services, sporting goods companies, sign and banners agencies, restaurants, and more.
Q: Can the caps be made in different sizes?
Absolutely. We can produce caps in various sizes to cater to diverse customer requirements. Whether you need caps for adults or children, we can create the perfect fit.
Q: What materials do you use in your caps?
We use a range of high-quality, durable, and comfortable materials in our caps. The specific material can vary based on the type of cap and customer requirements.
Q: Why should I choose Total Headwear for my custom caps?
Total Headwear is committed to quality, customer satisfaction, and timely delivery. We offer a range of customization options, a rigorous quality control process, and exceptional customer service. Our goal is to create headwear that truly embodies your brand.